Shipping Policy

At Moomy, we work hard to get your sleep patches to you as quickly as possible. Please review our shipping details below.

Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–7 business days	Calculated at checkout
Expedited Shipping	2–3 business days	Calculated at checkout

Free Shipping

We offer free standard shipping on all orders that meet our free shipping threshold. The qualifying amount will be displayed at checkout.

Where We Ship

We currently ship within the United States. We are working on expanding to international shipping — stay tuned!

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at support@moomy.store with your order number and we'll investigate right away.

Incorrect Address

Please double-check your shipping address before placing your order. Moomy is not responsible for packages delivered to an incorrect address provided at checkout. If you notice an error, contact us immediately at support@moomy.store and we'll do our best to help.

Thank you for choosing Moomy. Sweet dreams are on the way! 🌙